FREQUENTLY ASKED QUESTIONS

 
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RETURN POLICY

The Greenhouse will honor returns on mechanical failures for cartridges and batteries, only if they are accompanied with the original packaging and the receipt. We have a strict “no return” policy on all other purchases.

WHAT IS CONSIDERED A VALID ID?

An unexpired driver license, passport, tribal ID or a Veterans ID are acceptable forms of identification. We will not accept any forms of ID that have been punched or altered by the Secretary of State.

IS THERE A MEMBERSHIP FEE?

The Greenhouse does not charge a membership fee. We welcome all those with a valid medical marijuana card and valid government issued ID.

CAN I USE MY OUT OF STATE MED CARD?

The state has granted us permission to help visiting, qualified medical marijuana patients. As it is with Michigan patients, any visitor must present a valid, unrevoked medical marijuana card from your home state along with a valid, unrevoked government issued picture ID. The medical marijuana card and the form of ID must be from the same state. The following is a list of the states with medical marijuana programs we can service.

• Alaska • Arizona • Arkansas • California • Colorado • Connecticut • Delaware • Florida • Hawaii • Illinois • Maine • Maryland • Massachusetts • Minnesota • Montana • Nevada • New Hampshire • New Jersey • New Mexico • New York • North Dakota • Ohio • Oklahoma • Oregon • Pennsylvania • Rhode Island • Vermont • Washington • Washington DC

I DON’T HAVE MY CARD YET, CAN I USE MY PAPERWORK FROM THE DOCTOR?

By law we cannot accept paperwork from doctors or certification centers in place of a med card. We can accept an online approval email from LARA. Please print the email and bring it in, or email it to info@greenhouseofwalledlake.com prior to your visit. This email is valid for 10 days. For info on the LARA email approval see this link.